@MetropolisUSA
Privacy Policy...
Privacy Policy for Metropolis Productions
Effective Date: August 4, 2025
Metropolis Productions (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you communicate with us, including through SMS/text messaging.
Information We Collect
We may collect personal information that you provide to us directly when you interact with our website, contact us, or use our services. This may include, but is not limited to:
* Full name
* Email address
* Phone number
* Company name or organization
* Event date and location
* Service preferences or custom requests
Additional information may be collected as needed to fulfill your requests, process transactions, provide customer support, or coordinate services. We do not sell or share your personal information with third parties for marketing purposes.
How We Use Your Information
We use your information for purposes such as:
* Responding to your inquiries or customer service requests
* Scheduling or confirming appointments
* Providing service-related updates
* Sending operational and service-related communications via SMS
We do not use your information for third-party marketing or promotional distribution.
Types of Messages You May Receive
If you opt in to SMS communications, you may receive messages related to:
* Scheduling confirmations and updates
* Call times and rehearsal notifications
* Service-related alerts and reminders
* Operational updates related to your engagement with Metropolis Productions
All messages are informational and operational in nature.
SMS Communication Consent and Compliance
SMS/Text Messaging
Metropolis Productions uses SMS messaging solely for operational communication with employees and contracted performers related to scheduling, call times, and service coordination.
By providing your phone number and agreeing to receive text messages, you consent to receive 1–2 SMS messages per month from Metropolis Productions related to scheduling, call times, service updates, and operational communications.
Message and data rates may apply.
You can reply STOP to unsubscribe or HELP for assistance.
Consent is not a condition of purchase.
For our Privacy Policy and Terms & Conditions, please visit:
https://www.metropolis-productions.com/privacypolicy
Data Sharing Disclosure
* Customer data is not shared with third parties for promotional or marketing purposes
* Mobile opt-in and consent data are never shared with any third parties
* Any data sharing referenced excludes SMS opt-in data
Data Protection Measures
We take reasonable measures to protect your information and maintain its security.
We do not transfer, sell, or share your personal data with external organizations.
You have the right to:
* Request access to your personal data
* Request correction or deletion of your data
* Withdraw consent to receive communications at any time
Contact Information for Privacy and SMS Communications
📞 (407) 541-0553
Domain Notice
Our website domain is metropolis-productions.com, while our email communications may come from metropolisusa.com. Both domains are owned and operated by Metropolis Productions.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.